Lessons From My Seoul Airbnb Experience

Airbnb is a website where one can book accommodations around the world — a bed, a room, an apartment, a condominium unit, a house, a beach house, a tree house, or even a castle.

My first taste of airbnb was in Kuala Lumpur: we booked a condominium unit with a view of the Petronas Twin Towers. It was a good experience and good experiences make a satisfied customer, leading me to giving airbnb another shot for the short two–day Seoul trip. This time just a shared room/dorm bed type near Seoul Station for about US$15 per bed per night.

This second airbnb experience was an experience full of lessons.


Lesson #1: What you see is what you get...or not

The photo of the room on the listing was not that of the actual room. It was a picture of the shared room in her other property. It wasn't a big a deal—the setup is the same—but I was just wondering why the ownder did not bother to use the right photo.

Tip: Check the photographs on the listing. Those with the airbnb logo were officially taken by airbnb photographers.

Lesson #2: Before booking, ask questions. And ask the same questions again.

We would be arriving in Incheon a little after midnight, thereby missing the last train (1142PM), so we planned to stay at the airport to wait for the first train (520AM). Since it is stated in the listing that the check in time is 3PM, before booking, I asked the owner if we could go to the house around 6AM to leave our things and freshen up. She said yes, we could. I booked the room. As the trip approached, I asked again about the early arrival, and she said no, we could not leave our bags there and to only go during the check in time of 3PM. Great. We would be stinking on our first day in Seoul.

Tips:


Lesson #3: Before booking, read the reviews.

At that time, this listing had only one review and it was positive.

Tip: The more positive reviews, the better. Duh.


Lesson #4: Finding a station exit (especially for huge stations) is easier underground than aboveground.

The exit nearest to the house is Exit 10 (just 300 meters). Upon getting our bags from Premium Travel Center (where we had left our luggage for KRW3000 for each bag), we asked the lady manning the Travel Center for directions on how to find Exit 10. We were told to take exit 1 (the nearest exit to Premium Travel Center), and just across the street is Exit 10. We got it loud and clear and did not think to ask to see a map.


When we emerged from Exit 1, we were faced with a 15–lane road. It looked intimidating, but we proceeded to cross the street anyway by using the pedestrian lanes, of course. Upon reaching the other side, we did not find any signs of Exit 10. The crossing had brought us far from Exit 10! But we could see Hilton Hotel from where we were and kept walking while keeping an eye on Hilton Hotel (the owner said her place was just across Hilton Hotel).

Lesson #5: Be sure to have the address and a clear sketch or map to the property.

Upon payment and confirmation of the booking, airbnb sent a message with the address and a placemarker on Google maps. The owner also emailed the instructions....for the wrong property! But she realized her mistake and was able to send the instructions for the property I had booked. I read the instructions (part of which was "My place is located across the street from Hilton Hotel.") and checked Google maps. Looked easy enough.

Boy, was I wrong. What she had failed to mention was that her place was not along the street, but in a small alley behind the building that was across Hilton Hotel. This missing information caused us to rob 10 minutes off a stranger's smoke break (he tried to help by checking an online map on his mobile phone but to no avail). And then spending half an hour sitting near Hilton Hotel feeling lost and trying to catch an open WiFi signal to contact the owner through KakaoTalk and to find an online map.

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Lesson #6: You get what you pay for.

When we finally found the house, we wanted to laugh and cry. Laugh because we had finally found the place. Cry because it was not what we had expected. It looked like a house that was hurriedly patched together with uneven floors and random stuff piled or set aside. It had a shower but not what one would expect a shower area to look like. And the toilet was in a very narrow space...if I was any wider, I would have had to practice good aim from outside the doorway or pee sideways. Overall, the house wasn't so bad, it was just really strange. Oh, and it had no heating (we were there in early November and the outside temperature got to as low as 5°C).

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